Manage User Permissions and API Access
User permissions control which features and data each user can access in Semios Hub. If you need additional access, such as generating API tokens or changing user permissions, contact your Customer Success Manager (CSM) or Sales Representative.
Generate an API Token
Before you begin
You must have permission to generate API tokens. If you do not have access, contact your Customer Success Manager (CSM) or Sales Representative to have API access enabled.
Generate an API token
Open Settings from the left-hand navigation menu.
Select Semios API.
Click Generate a Semios API Token.
Copy and securely store your token. You may not be able to view it again after it is generated.
Troubleshooting
The Generate a Semios API Token button is disabled
Your account does not currently have permission to generate API tokens.
Contact your Customer Success Manager (CSM) or Sales Representative to request API access.
Frequently Asked Questions
Why can't I see a feature that another user can?
User access is based on the permissions assigned to your account and the features configured for your property. If you believe you should have access to a feature, contact your Customer Success Manager (CSM) or Sales Representative.
Can different users have different levels of access?
Yes. Different users can be assigned different levels of access depending on their responsibilities. Contact your Customer Success Manager (CSM) or Sales Representative if you need to change a user's permissions.
How do I request additional permissions?
Contact your Customer Success Manager (CSM) or Sales Representative with the permissions or feature you require. They can review your request and update your access if appropriate.
Can I manage permissions myself?
User permissions are currently managed by Semios. If you need to add users or change access levels, contact your Customer Success Manager (CSM) or Sales Representative.